Your Privacy

Sprocker Assist and Rescue has been established since 2013 to provide advice, assistance, and a managed rehoming process for Sprocker Spaniels throughout the UK. We only deal with Sprocker Spaniels, the charity is run by volunteers, and we endeavour to help any and all Sprocker Spaniels and their owners in time of need. If you need support, we have a Behaviourist. SAR has a highly active Facebook community that is welcoming, and the group is filled with experienced dog owners.

In Brief

When you provide us with your data, we will use it to provide you with the service(s) about which you have enquired. We will use your data in a responsible and legitimate way and in a manner which you would reasonably expect.

We will take reasonable steps to secure your data and will not provide your details to other organisations unless we are compelled by law to do so. You can ask us for details of the information we hold, and you may request we update incorrect or out-of-date information. You can also unsubscribe to any of our marketing emails at any time.

Sprocker Assist and Rescue Privacy Policy

How we collect, store, and use your data

Visitors to our Website

When someone visits www.sprockerassist.org a third-party service, Google Analytics, uses a cookie to collect information about visitor behaviour. This helps us to understand how our website is being used and can help us identify which parts may need improving. We do not make, nor allow Google Analytics to make, any attempt to identify individuals from this information.

Email Or Website Enquiries

If you send us an email or submit an enquiry form through our website, you will be providing your personal contact details. We will store these details on our secure server and use them to keep you updated about the service you requested, contact you to obtain additional information ahead of a charter and to identify previous purchases in order to determine eligibility for any customer discount.

We cannot guarantee the security of data transmitted over the internet and you accept this when you submit your enquiry.

Adoption or rehoming form

Before we can start the process of rehoming your Sprocker; or offering you an adoption or foster we will ask you to complete a form.  This form is to complete data which is held on a third party website – Pawyltics

Identification
We require your ID in the form of a passport or driving licence to ensure the safety of our volunteers when visiting you.  Once your ID has been used to verify your identity, it will be removed from our systems using File Shredder software.

How We Use Your Personal Data

For Insurance

We are required, by the terms of our insurance, to obtain details of you and anyone who will be residing at your premises

Sprocker Assist and Rescue will hold details of your details and experience on file to enable you to collaborate with us again in future without needing to resubmit information. You may ask us to remove this information, but should you wish to collaborate with us again, you would need to resupply it.

For International Data Transfer

International data transfers are protected through the use of Standard Contractual Clauses

For Our Marketing

We will also ask you if you would like to receive our email newsletter. If you agree, you will be added to our mailing list. We use a third-party data processor, Mail Chimp to send our newsletter.

You have the right to change your mind and can withdraw consent at any time by clicking on the unsubscribe link within each newsletter, or by contacting us on contact@sprockerassist.org to request removal.  Customers who unsubscribe will still receive emails regarding any rehome, adoption or foster

We will not pass or sell your data to anyone else for their marketing, market research or commercial purposes.

Your Rights

You may instruct us to provide you with any personal information we hold about you by emailing your request to contact@sprockerassist.org 

If you believe any of the information, we hold to be incorrect or out of date, you may request us to amend or remove it.

You have the right to withdraw consent to marketing emails and can unsubscribe at any time.

Business Transfers

In the event of a sale, merger, consolidation, liquidation, reorganisation, or acquisition, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our website.

Links to Other Websites

Our websites contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please contact contact@sprockerassist.org

Changes to this Privacy Notice

This privacy notice was last updated on 14 October 2023